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		<title>MSPmentor</title>
		<itunes:subtitle>MSPmentor</itunes:subtitle>
		<link>http://mspmentor.mypodcast.com/</link>
		<description></description>
		<itunes:summary></itunes:summary>
		<language>en</language>
      <itunes:author>Joe Panettieri</itunes:author>
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         <itunes:name>Joe Panettieri</itunes:name>
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<itunes:explicit>clean</itunes:explicit>
		<lastBuildDate>Thu, 19 Jun 2008 16:17:07 +0000</lastBuildDate>
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		<managingEditor>joe@microcast.biz (Joe Panettieri)</managingEditor>
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			<title>MSPmentor Live: Podcast 08, Featuring SugarCRM CEO John Roberts</title>
			<itunes:subtitle>MSPmentor Editorial Director Joe Panettieri interviews SugarCRM Co-founder and CEO John Roberts. In </itunes:subtitle>
			<description>MSPmentor Editorial Director Joe Panettieri interviews SugarCRM Co-founder and CEO John Roberts. In this discussion, we cover:

1. SugarCRM's business and technology strategy, especially the role of open source in business applications
2. The growing number of customers that use SugarCRM in an on-demand or software-as-a-service (SaaS) configuration.
3. SugarCRM's partnering strategy.
4. SugarCRM's potential IPO plans for 2010.&lt;img src=&quot;http://www.mypodcast.com/image-248710&quot;&gt;</description>
			<itunes:summary>MSPmentor Editorial Director Joe Panettieri interviews SugarCRM Co-founder and CEO John Roberts. In this discussion, we cover:

1. SugarCRM's business and technology strategy, especially the role of open source in business applications
2. The growing number of customers that use SugarCRM in an on-demand or software-as-a-service (SaaS) configuration.
3. SugarCRM's partnering strategy.
4. SugarCRM's potential IPO plans for 2010.</itunes:summary>
          <itunes:author>Joe Panettieri</itunes:author>
			<guid isPermaLink="true">http://mspmentor.mypodcast.com/2008/06/MSPmentor_Live_Podcast_08_Featuring_SugarCRM_CEO_John_Roberts-118851.html</guid>
			<pubDate>Thu, 19 Jun 2008 16:11:00 +0000</pubDate>
			<enclosure url="http://www.mypodcast.com/fsaudio/mspmentor_20080619_1611-248708.mp3" length="15008079" type="audio/mpeg"/>
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<itunes:keywords>SugarCRM, John Roberts, Software as a Service, Open Source, Customer Relationship Management, CRM, Managed Services, Managed Service Provider, MSP, Joe Panettieri</itunes:keywords>
<itunes:duration>15:39</itunes:duration>
<itunes:explicit>clean</itunes:explicit>
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			<title>MSPmentor Live: Podcast 007, Featuring Ingram Micro Seismic Leader Justin Crotty</title>
			<itunes:subtitle>MSPmentor Editorial Director Joe Panettieri speaks with Justin Crotty, VP of Services, North America</itunes:subtitle>
			<description>MSPmentor Editorial Director Joe Panettieri speaks with Justin Crotty, VP of Services, North America, Ingram Micro. Justin oversees Ingram Micro Seismic, a portfolio of managed services platforms that VARs can embrace and rebrand as their own. 

During our discussion, we cover:
1. Ingram Micro Seismic: What is it?
2. Will managed services suffer from commodity pricing?
3. How does Ingram Micro's MSP strategy differ from other distributors, such as Tech Data?
4. What are the key pieces of information VARs should consider before choosing an MSP platform or MSP partner?&lt;img src=&quot;http://www.mypodcast.com/image-237597&quot;&gt;</description>
			<itunes:summary>MSPmentor Editorial Director Joe Panettieri speaks with Justin Crotty, VP of Services, North America, Ingram Micro. Justin oversees Ingram Micro Seismic, a portfolio of managed services platforms that VARs can embrace and rebrand as their own. 

During our discussion, we cover:
1. Ingram Micro Seismic: What is it?
2. Will managed services suffer from commodity pricing?
3. How does Ingram Micro's MSP strategy differ from other distributors, such as Tech Data?
4. What are the key pieces of information VARs should consider before choosing an MSP platform or MSP partner?</itunes:summary>
          <itunes:author>Joe Panettieri</itunes:author>
			<guid isPermaLink="true">http://mspmentor.mypodcast.com/2008/05/MSPmentor_Live_Podcast_007_Featuring_Ingram_Micro_Seismic_Leader_Justin_Crotty-113273.html</guid>
			<pubDate>Wed, 28 May 2008 22:46:00 +0000</pubDate>
			<enclosure url="http://www.mypodcast.com/fsaudio/mspmentor_20080528_2246-237595.mp3" length="11454590" type="audio/mpeg"/>
<itunes:image href="http://www.mypodcast.com/image-237597"/>
<itunes:keywords>Justin Crotty, Ingram Micro Seismic, Joe Panettieri, MSPmentor, Managed Services, Managed Service Provider, MSP</itunes:keywords>
<itunes:duration>11:56</itunes:duration>
<itunes:explicit>clean</itunes:explicit>
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			<title>MSPmentor Live: Podcast 006, Featuring Mike Cooch, CEO of Everon</title>
			<itunes:subtitle>MSPmentor Editorial Director Joe Panettieri speaks with Mike Cooch, CEO of Everon (www.everonit.com)</itunes:subtitle>
			<description>MSPmentor Editorial Director Joe Panettieri speaks with Mike Cooch, CEO of Everon (www.everonit.com), a managed service provider that partners with regional solutions providers to ensure national on-site support.

During our discussion, we cover:
1. Optimizing your business for growth.
2. Key themes Cooch expects to hear at the MSPAlliance's Managed Services Summit (he's a guest speaker).
3. Adding hosting and software as a service to your MSP portfolio.
4. The economy: How is Cooch feeling about sales, revenue for mid-2008.
5. Business transformation: How do you build a 30-person managed service provider (MSP) business with national reach?&lt;img src=&quot;http://www.mypodcast.com/image-234379&quot;&gt;</description>
			<itunes:summary>MSPmentor Editorial Director Joe Panettieri speaks with Mike Cooch, CEO of Everon (www.everonit.com), a managed service provider that partners with regional solutions providers to ensure national on-site support.

During our discussion, we cover:
1. Optimizing your business for growth.
2. Key themes Cooch expects to hear at the MSPAlliance's Managed Services Summit (he's a guest speaker).
3. Adding hosting and software as a service to your MSP portfolio.
4. The economy: How is Cooch feeling about sales, revenue for mid-2008.
5. Business transformation: How do you build a 30-person managed service provider (MSP) business with national reach?</itunes:summary>
          <itunes:author>Joe Panettieri</itunes:author>
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			<pubDate>Fri, 23 May 2008 07:58:00 +0000</pubDate>
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<itunes:keywords>Everon, Mike Cooch, Joe Panettieri, MSPAlliance, Managed Services Summit, Managed Service Provider</itunes:keywords>
<itunes:duration>06:57</itunes:duration>
<itunes:explicit>clean</itunes:explicit>
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			<title>MSPmentor Live: Podcast 005, Featuring PR Guru Cheryl Snapp Conner</title>
			<itunes:subtitle>MSPmentor Editorial Director Joe Panettieri speaks with Cheryl Snapp Conner, managing partner of Sna</itunes:subtitle>
			<description>MSPmentor Editorial Director Joe Panettieri speaks with Cheryl Snapp Conner, managing partner of Snapp Conner PR (www.snappconner.com), which represents high-tech companies and MSPs, such as DirectPointe.
During our discussion, we cover:
1. Why should small businesses and MSP start-ups care about PR strategies?
2. How are Web 2.0-type technologies, including blogs and social networks, impacting the PR landscape?
3. Should MSPs start their own blogs?
4. How can MSPs find and evaluate potential PR firms?
5. What are the biggest PR-related mistakes MSPs and small technology companies make?
6. How can MSPs measure the ROI of their PR programs and PR representatives?&lt;img src=&quot;http://www.mypodcast.com/image-230613&quot;&gt;</description>
			<itunes:summary>MSPmentor Editorial Director Joe Panettieri speaks with Cheryl Snapp Conner, managing partner of Snapp Conner PR (www.snappconner.com), which represents high-tech companies and MSPs, such as DirectPointe.
During our discussion, we cover:
1. Why should small businesses and MSP start-ups care about PR strategies?
2. How are Web 2.0-type technologies, including blogs and social networks, impacting the PR landscape?
3. Should MSPs start their own blogs?
4. How can MSPs find and evaluate potential PR firms?
5. What are the biggest PR-related mistakes MSPs and small technology companies make?
6. How can MSPs measure the ROI of their PR programs and PR representatives?</itunes:summary>
          <itunes:author>Joe Panettieri</itunes:author>
			<guid isPermaLink="true">http://mspmentor.mypodcast.com/2008/05/MSPmentor_Live_Podcast_005_Featuring_PR_Guru_Cheryl_Snapp_Conner-109617.html</guid>
			<pubDate>Thu, 15 May 2008 20:36:00 +0000</pubDate>
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<itunes:keywords>Cheryl Snapp Conner, PR, Managed Service Providers, Managed Services, MSPs, MSPmentor, Joe Panettieri</itunes:keywords>
<itunes:duration>09:17</itunes:duration>
<itunes:explicit>clean</itunes:explicit>
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			<title>MSPmentor Live: Podcast 004, Featuring Executive Coach Mitch York</title>
			<itunes:subtitle>MSPmentor Editorial Director Joe Panettieri speaks with Mitch York, an executive coach who leads &quot;Ex</itunes:subtitle>
			<description>MSPmentor Editorial Director Joe Panettieri speaks with Mitch York, an executive coach who leads &quot;Executive to Entrepreneur Coaching (www.e2ecoaching.com). During our discussion, we cover:
1. Should you launch your own business?
2. How much cash should you have put aside before launch?
3. What type of personalities thrive best in a start-up business?
4. Is it smart to launch a business in a weak economy?
5. Popular entrepreneur &quot;myths&quot; you must ignore.&lt;img src=&quot;http://www.mypodcast.com/image-222313&quot;&gt;</description>
			<itunes:summary>MSPmentor Editorial Director Joe Panettieri speaks with Mitch York, an executive coach who leads &quot;Executive to Entrepreneur Coaching (www.e2ecoaching.com). During our discussion, we cover:
1. Should you launch your own business?
2. How much cash should you have put aside before launch?
3. What type of personalities thrive best in a start-up business?
4. Is it smart to launch a business in a weak economy?
5. Popular entrepreneur &quot;myths&quot; you must ignore.</itunes:summary>
          <itunes:author>Joe Panettieri</itunes:author>
			<guid isPermaLink="true">http://mspmentor.mypodcast.com/2008/05/MSPmentor_Live_Podcast_004_Featuring_Executive_Coach_Mitch_York-105439.html</guid>
			<pubDate>Thu, 01 May 2008 16:28:00 +0000</pubDate>
			<enclosure url="http://www.mypodcast.com/fsaudio/mspmentor_20080501_1628-222311.mp3" length="7590922" type="audio/mpeg"/>
<itunes:image href="http://www.mypodcast.com/image-222313"/>
<itunes:keywords>Mitch York, MSPmentor Live, Joe Panettieri, entrepreneur, start-up business, managed services, managed service provider, MSP</itunes:keywords>
<itunes:duration>12:40</itunes:duration>
<itunes:explicit>clean</itunes:explicit>
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		<item>
			<title>MSPmentor Live: Podcast 003, Featuring Bob Cagnazzi of BlueWater Communications Group</title>
			<itunes:subtitle>MSPmentor Editorial Director speaks with Bob Cagnazzi, founder and CEO of BlueWater Communications G</itunes:subtitle>
			<description>MSPmentor Editorial Director speaks with Bob Cagnazzi, founder and CEO of BlueWater Communications Group, one of North America's fastest-growing Cisco partners. The discussion covers:
1. Unified communications converging with managed services
2. Apple's iPhone integrating with unified networks
3. Whether the economy is impacting corporate IT spending&lt;img src=&quot;http://www.mypodcast.com/image-217771&quot;&gt;</description>
			<itunes:summary>MSPmentor Editorial Director speaks with Bob Cagnazzi, founder and CEO of BlueWater Communications Group, one of North America's fastest-growing Cisco partners. The discussion covers:
1. Unified communications converging with managed services
2. Apple's iPhone integrating with unified networks
3. Whether the economy is impacting corporate IT spending</itunes:summary>
          <itunes:author>Joe Panettieri</itunes:author>
			<guid isPermaLink="true">http://mspmentor.mypodcast.com/2008/04/MSPmentor_Live_Podcast_003_Featuring_Bob_Cagnazzi_of_BlueWater_Communications_Group-103129.html</guid>
			<pubDate>Wed, 23 Apr 2008 21:49:00 +0000</pubDate>
			<enclosure url="http://www.mypodcast.com/fsaudio/mspmentor_20080423_2149-217769.mp3" length="5067232" type="audio/mpeg"/>
<itunes:image href="http://www.mypodcast.com/image-217771"/>
<itunes:keywords>iPhone, MSPmentor, Managed Services, Unified Communications, Cisco Systems, Bob Cagnazzi, Joe Panettieri, BlueWater Communications Group</itunes:keywords>
<itunes:duration>08:27</itunes:duration>
<itunes:explicit>clean</itunes:explicit>
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		<item>
			<title>MSPmentor Live: Podcast 002, Featuring David Mulvey of Advanced Network Products</title>
			<itunes:subtitle>MSPmentor Editorial Director Joe Panettieri speaks with David Mulvey, president of Advanced Network </itunes:subtitle>
			<description>MSPmentor Editorial Director Joe Panettieri speaks with David Mulvey, president of Advanced Network Products -- one of North America's leading managed service providers. Advanced Network Products was ranked #17 on the MSPmentor 100 list of top manged service providers. Mulvey describes some of his company's smartest moves -- and worst moves -- in the managed services market. He also shares some best practices to help MSP develop their managed services sales practices.</description>
			<itunes:summary>MSPmentor Editorial Director Joe Panettieri speaks with David Mulvey, president of Advanced Network Products -- one of North America's leading managed service providers. Advanced Network Products was ranked #17 on the MSPmentor 100 list of top manged service providers. Mulvey describes some of his company's smartest moves -- and worst moves -- in the managed services market. He also shares some best practices to help MSP develop their managed services sales practices.</itunes:summary>
          <itunes:author>Joe Panettieri</itunes:author>
			<guid isPermaLink="true">http://mspmentor.mypodcast.com/2008/04/MSPmentor_Live_Podcast_002_Featuring_David_Mulvey_of_Advanced_Network_Products-100146.html</guid>
			<pubDate>Mon, 14 Apr 2008 18:15:00 +0000</pubDate>
			<enclosure url="http://www.mypodcast.com/fsaudio/mspmentor_20080414_1815-212284.mp3" length="5456457" type="audio/mpeg"/>
<itunes:keywords>MSPmentor, Managed Services, Managed Service Provider, MSP, Joe Panettieri, David Mulvey, Advanced Network Products</itunes:keywords>
<itunes:duration>09:06</itunes:duration>
<itunes:explicit>clean</itunes:explicit>
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		<item>
			<title>MSPmentor Live: Podcast 001, Featuring Level Platforms CEO Peter Sandiford</title>
			<itunes:subtitle>Level Platforms CEO Peter Sandiford describes the state of the managed services market, along with k</itunes:subtitle>
			<description>Level Platforms CEO Peter Sandiford describes the state of the managed services market, along with key opportunities and challenges facing MSPs in 2008. Sandiford, speaking with MSPmentor founder Joe Panettieri, also describes how Dell's move into the MSP space will impact the overall managed services market. Listen to our monthly podcasts here, and read our daily blog at &lt;a href=&quot;http://www.mspmentor.net.&quot; target=&quot;_blank&quot; class=&quot;userlink&quot;&gt;www.mspmentor.net.&lt;/a&gt;&lt;img src=&quot;http://www.mypodcast.com/image-144830&quot;&gt;</description>
			<itunes:summary>Level Platforms CEO Peter Sandiford describes the state of the managed services market, along with key opportunities and challenges facing MSPs in 2008. Sandiford, speaking with MSPmentor founder Joe Panettieri, also describes how Dell's move into the MSP space will impact the overall managed services market. Listen to our monthly podcasts here, and read our daily blog at www.mspmentor.net.</itunes:summary>
          <itunes:author>Joe Panettieri</itunes:author>
			<guid isPermaLink="true">http://mspmentor.mypodcast.com/2007/12/MSPmentor_Live_Podcast_001_Featuring_Level_Platforms_CEO_Peter_Sandiford-66189.html</guid>
			<pubDate>Wed, 19 Dec 2007 10:47:00 +0000</pubDate>
			<enclosure url="http://www.mypodcast.com/fsaudio/mspmentor_20071219_1047-144828.mp3" length="15432042" type="audio/mpeg"/>
<itunes:image href="http://www.mypodcast.com/image-144830"/>
<itunes:keywords>MSPmentor, managed services, managed service provider, Level Platforms, Peter Sandiford</itunes:keywords>
<itunes:duration>25:44</itunes:duration>
<itunes:explicit>clean</itunes:explicit>
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